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Customer Surveys
(1 = strongly disagree & 5 = strongly agree)
2009 AVERAGE |
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| Clear & Complete Quotes | 3.9 |
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| Competitvely Priced | 3.6 |
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| Orders Provided On Time | 4.0 |
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| Most Recent Order from OVM was on time | 4.6 |
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| Correct in accordance with requirments | 4.6 |
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| Quality of OVM's Product | 4.4 |
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| OVM's Product is Better than it's competitiors | 3.7 |
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| Service is Done Quick & Completely | 4.4 |
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| OVM is Helpful in Operation | 4.6 |
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| OVM is Helpful in Customer Serv. | 4.7 |
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| OVM is Helpful in Sales | 4.4 |
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| OVM is Helpful in Quoting/Eng. | 4.3 |
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| OVM is Helpful in Quality | 4.3 |
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| OVM is Helpful in Accounting | 4.3 |
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| OVM's Product is Superior to the Industry Standards. | 3.9 |
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ISO 9001: 2000 Certified
